Our expertise is in understanding managing and communicating with people – and our work reflects this specialised ability. We operate in three main areas:

1. Management

Our management consulting work covers these activities and tasks:

Total project management – clients come to us to solve a problem – and usually with a lack of time and resources to do it. We clarify a clients needs, confirm the project brief and design the project process with accountability measures built in. We carry out the project if needed.

Project reviews and evaluation – a key element of project management is to ensure continued relevance of the project process to meet client or target audience needs. This may require performance measures or revision of the project process – especially as the terms of reference or target audiences may have changed. An independent evaluation may be needed for accountability or funding reasons.

Business planning – total project management processes benefit from the development of a road map to show how to achieve project or program goals. The road map is a convenient way of planning and showing how to develop a solution to a problem and how to make the solution happen in minimum time and with minimum costs.

2. Feedback, developing organizational capacity and community development

Our work with a range of rural, community and business groups gives us an excellent insight into the needs of these groups;

Market research – we have established a series of non-intrusive methods of collecting data for clients – and evaluating the effectiveness of existing communication strategies.

Community consultation – our understanding of people issues means we know how to connect with key target groups – in a business or a wider community - and their motivations on key issues. Therefore we can seek community of interest feedback from these groups using collaborative processes.

Emotional release counselling – peoples reactions can be based on emotional rather than objective thinking. Knowledge about emotional release counselling facilitates an understanding of the forces at work in people’s reactions.

Careers change – in today’s climate of rapid change, people are constantly looking for new opportunities. One of our associates has skills in career management.

3. Training

Our work over the past 20 years with diverse groups means that we have a technical knowledge of key areas of business, industry and government – and an understanding of how to meet key industry and people development needs where we can draw on our own expertise and the expertise of our associates.

SE Asia – we draw on our Australian knowledge and Asian contacts when commissioned to set up training programs for key industries for increased capacity. We are working in Vietnam and have worked in the Philippines.

Management training – our knowledge of project management, our interpersonal communication skills and our business experience equip us to establish key training programs for business and industry. While we understand the VET sector training needs, our focus is on training for professional development.

Festivals, events and tourism professional development – a key challenge in this sector is to maintain and increase skill levels. We have conducted training, training needs analysis, reviews and professional development in this sector.